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29 replies to this topic
Posted 09 February 2008 - 03:14 PM
I always advise anyone getting into flight simulation to do their homework before parting with cash for add ons.Don't just check out the shiny screenshots on the sales page or how flashy or well done their website is.Check out the company.How do they handle their support? Is there an Official forum that the people who actually helped create the product frequent? If there is, how do they respond to posters requests for help? Do they express an interest in their problems? Do they work with the poster to help resolve the issue? Do they have a return policy or trial period?What issues are seen on the forum that you might expect?As far as I am concerned, a software designer's responsibility does not end right after your credit card has been billed. If they have no solid support basis available...step away from the computer and put your credit card away.Can you guess the I do not own ANY feelThere/Wilco products? And unless they change their support structure, I never will.My two cents...
Posted 09 February 2008 - 08:52 AM
>>There's nothing to check at the FeelThere site. >>the above is FALSE information. support forum for questions>about any feelThere designed aircraft ->>http://www.iemit.com...asp?FORUM_ID=27>>>--Right. And when the questions get too specific on that forum, the reader is reminded that he is in an unofficial forum, and problems should be posted to Wilco using their form, which commits the question to etherland.So, Scoob, once more the question of no real user forum loops around to the same useless answer.Uninitiated readers, avoid this software.Dave
Posted 08 February 2008 - 12:36 PM
Scoobflight,When I and other's have asked on your forums about on-going development to sort out the various issues which still plague the volume 1 & 2 Airbus Series, you do not seem willing to commit to any further development effort on this product.On comment from Victor recently was"As usuall we never promise or deny any development. As you can see many believed we've abandoned the support of the Airbus Vol.1 and we just released an SP recently. We learned very early in the hard way to never promise anything. We are doing our best to provide a reasonable service for a reasonable price and this is still our goal."I read into this that you seem to "feel" that enough effort has gone into this product and it stands as is.Please Clarify If feelthere are going to release any further Service packs for this product, even if you are unwilling to commit to any timescales.At the moment the Wilco site makes FALSE claims about the aircraft's capabilities because certain functionality such as the VNAV leaves a lot to be desired.You have a potentially good set of products, but they are still not finished to the advertised standards.Roy Hinds
Posted 08 February 2008 - 12:22 PM
>>There's nothing to check at the FeelThere site. >>the above is FALSE information. support forum for questions>about any feelThere designed aircraft ->>http://www.iemit.com...asp?FORUM_ID=27>>>--Unless I'm misreading it this is for non-technical discussion. You can discuss things and get operational advice, but technical support is forbidden.Kevin
Posted 04 February 2008 - 07:43 PM
Robert,That's typical of Wilco. There's nothing to check at the FeelThere site. The Airbus support forum is locked with a message saying all support is conducted through Wilco.Wilco and FeelThere jointly decided to close the forum.Can you get a proper answer please, I'm fed up with Wilco fobbing us off, and FeelThere developers are uncontactable.Kevin
Posted 03 February 2008 - 11:31 AM
>>While we cannot put "pressure" on a vendor. I have asked my>>contact from Wilco/FeelThere to respond to the forum>reader's>>concerns about their forum status with reagrds to the Airbus>>series.>>Any response from your contact at Wilco/Feelthere yet?>>KevinYes, I'm interested in their response.Petraeus
Posted 25 January 2008 - 11:08 AM
>While we cannot put "pressure" on a vendor. I have asked my>contact from Wilco/FeelThere to respond to the forum reader's>concerns about their forum status with reagrds to the Airbus>series.Any response from your contact at Wilco/Feelthere yet?Kevin
Posted 25 January 2008 - 11:05 AM
I have a minor issue with their replication of the FCU. The FCU altitude window always starts on ground power up at 100 feet showing, not 1000 as in the Wilco version. The minimum you can select is 100 ft, but on the Wilco version it is zero. If you select 1000 ft increment it rounds up the altitude selection to the next thousand on the first click.The Wilco version keeps the odd 100 ft in the same situation.As I said it is annoying, but easily fixed and would improve realism if they did so (I mentioned this on the forum when they had one, feelthere said they would implement it on the next update but never did).Your observations on the FMGC/FMGEC are good, and most of those things could easily be incorporated to make the Airbus a genuine "PIC" sim. Especially annoying is the way the A/T goes into SPEED mode after CLB thrust reduction. Another important issue you have not mentioned is that after an altitude constraint, Managed CLB does not continue automatically, as it should. The sim remains in ALT HOLD.Kevin
Posted 21 January 2008 - 08:55 AM
>Self Correction>>Apparently the ILS is not auto-tuned if you fail to meet the>DECEL point or it is changed in the MCDU - it needs to be set>manually.>>If that's a reflection of how a real Airbus work's then great,>otherwise it would be nice to have.It doesn't work like that in the real aircraft. If you select another ILS approach in the FMGEC via the MCDU it will autotune the corresponding ILS in the RADNAV page. You will have the correct ILS displayed on the PFD/ND. There are lots of other inaccuracies in the way the FMGEC and FCU function. some examples that come to mind:* If you select an altitude on the FCU above your INIT CRZ level the FMA should announce ALT (Blue) the a couple of seconds later ALT CRZ (blue). In the MCDU scratch pad it will display NEW CRZ ALT - 39000 (etc.), * When you select your INIT CRZ level in the FCU during climb the FMA should change from ALT (blue) to ALT CRZ (blue) then on reaching ALT CRZ* (green) the ALT CRZ (green). Not ALT (Blue) the ALT CRZ* (green)* On takeoff when you select CLIMB Thrust at LVR CLIMB the FMA should annunciate THR CLIMB and CLIMB not SPEED and CLIMB.* If you enter a selected speed in the FMGEC CLB page, when you select CLIMB Thrust at LVR CLIMB the speed bug should turn BLUE and drive to the entered speed. The FCU speed window should then open and display the same speed. If you the press the speed knob (managed speed) it would revert to the FMGEC CLB managed speed. I cant really work out what it is trying to do in the sim? Maybe managed until clean up complete then changing to the FMGEC entered (selected) speed?These are just a few examples.To be fair to the developers of this package. The Airbus flight modes and FMGEC is a lot more complex than the Boeing systems in the way they interact and they have done a pretty good job (IMHO)replicating the FMGEC/FCU/FMA interaction. The Auto thrust on final dose a better job than the real thing!The only really annoying thing to date, The thrust required to taxi is way out! a 330-300 at say 170-180T needs IDLE to start moving or maybe a tweak of thrust then idle. at 233T you need about 38%N1 to get moving then idle and then a bit of thrust coming out of 90 degree corners or up hill.Good Review btw :-)
Posted 13 January 2008 - 07:52 PM
>Franco,>At least they have>now posted a list of things changed by Vol 1 SP3b on the>Airbus Volume 1 "support" page.>>KevinAnd have been very vague about what they have fixed using statements such as "Managed descent greatly improved" - thus avoiding the more useful issue of what they regard as remaining bugs and if we are likely to see another service pack resolving them.Roy Hinds
Posted 13 January 2008 - 06:38 AM
>Wilco make no response to "support form" inputs. The>Feelthere support forum is locked. If they issue a SP there>is nothing to tell you what is changed.>>It's sad because both are potentially very good products,>ruined by very poor support. Maybe Avsim can apply>pressure to Wilco/feelthere in some way? Persuading them to>re-open the forum would be a big help.>>Kevin>Quote +100Wilco takes our money but they don't worry about yours problems.Franco Basili
Posted 10 January 2008 - 08:11 PM
I installed SP3b for Vol 1 but saw very little change: * It is still very easy to confuse the FMGC flight plan by editing it. * The autothrottle still doesn't engage in THR CLB mode during takeoff after reducing power to CLB. * After an altitude restriction the FMGC still doesn't automatically recommence managed climb as it should. After reading this review I took a chance on buying Volume 2, but was sad to see exactly the same flight plan problems and FMGC problems as Volume 1. Feelthere had promised to resolve the major issues during Vol 2 development and retrospectively update Vol 1. Another minor problem to report: on the A340-600 version, Upper ECAM text shows N2, it should read N3, as on the A330 with RR engines.Regarding ILS autotuning, the real Airbus is certainly not like that. Wilco have made up some logic to switch between NAV1 and ILS as required, rather than simulating ILS as a separate radio. In the real aircraft these are separate tuners so ILS will tune reqardless of whether you reach the DECEL point or not.Wilco make no response to "support form" inputs. The Feelthere support forum is locked. If they issue a SP there is nothing to tell you what is changed.It's sad because both are potentially very good products, ruined by very poor support. Maybe Avsim can apply pressure to Wilco/feelthere in some way? Persuading them to re-open the forum would be a big help.Kevin
Posted 07 January 2008 - 08:05 AM
Self CorrectionApparently the ILS is not auto-tuned if you fail to meet the DECEL point or it is changed in the MCDU - it needs to be set manually.If that's a reflection of how a real Airbus work's then great, otherwise it would be nice to have.In view of the many other improvements it's a very good product.I am now very happy and will look at Volume 2 nowRoy
Posted 06 January 2008 - 02:14 PM
Hey Angelique first of all I think that Wilco Airbus is a good potentially product. About this issue I wrote to Wilco by the report form. Unfortunately the web-form not returns any ticket number and no answer I received from Wilco (note that their Airbus forum is closed).By the way, yesterday Wilco just released a new version (3b) and we'll try if issue is still present.I'll keep you informed. ByeThanks for your answerFranco BasiliRome Italy
Posted 06 January 2008 - 09:41 AM
Hi Angelique,Thank you for mentioning the SP update, I downloaded it last night and have just done a test flight from KEWR to KIAD today.I am pleased to report lots of fixes appear to have been implemented, the VNAV mode seems more managed, I was able to delete some waypoints and the flight plan stayed intact.I was very happy until it came to the landing, as it was good weather I switched ILS runways on the descent to see what happend, whilst the MCDU reported the new runway and frequency this change was not reflected in the ND even when in range of the localizer, so a manual visual landing followed. It's all very well in good weather, but what would have happened if I needed the ILS?It's getting closer to a excellent product and is value for money given that it's both an fs9 and FSX product and multiple products.Lets hope Airliner XP or somebody else pulls off releasing a premium league Airbus productOf now to read your ATR reviewRoy
Posted 06 January 2008 - 08:14 AM
Hi Angelique,Thanks for highlighting the SP, I downloaded it earlier today and have just completed a flight in fs9 from KEWR - KIAD.Firstly the good news - clearly some fixed the VLAN modes seem more reliable, I deleted some waypoints in the MCDU and the flight plan changed appropriately.Some features like the cockpit shake on takeoff roll have been added.Now the bad News - I changed my ILS landing runway on descent and whilst the MCDU listed the appropriate ILS frequency, it did not appear on the ND, neither the course or the frequency.Nice Weather, so did a manual landing anyway - however what would have happened if the weather had been bad?It's a pity - Wilco / FeelThere are getting closer - but somebody else is going to walk away with the airbus prize at this rate.Of now to read your ATR review.
Posted 05 January 2008 - 04:13 PM
Hey Roy,Thanks for your reply and time.I can only say that I'm 100% agree with you that there's still no add-on vendor who's able to simulate a fully operative Airbus cockpit till now. So not only the avionics systems but also aircraft systems, like you see with the LVL-D 767, PMDG 744 but don't forget the Flight1 ATR 72-500. It's not a big jet, but a very impressive FS9/FSX comp. product.SSW had the A310-300 but they where not able to get grip on the AP and ATS. The only hopeb is, but I don't know when it will be released, the Airliner XP with the A320 Family.BTW Roy, you know that WP released just a few days ago a new update for the Volume 1 (CD-ROM owners -> release SP 3b)?
Posted 05 January 2008 - 03:49 PM
Angelique,As a Wilco airbus Volume 1 customer I am very hesitant to invest in Volume 2.I get the impression that Wilco and by implication FeelThere are "hit and run" organisations - as soon as a product hits the streets everybody runs off in the direction of the next project, rather than complete Volume 1 properly they rushed off and did Volume 2.Some of the issues reported in volume 2 also exist in Volume 1, fixes have appeared for them in volume 2, but not volume 1.Don't get me wrong, Volume 1 is potentially a very good product, but reported bugs like the FMC one and others remain unfixed for over a year, the Wilco Forums are locked on the Feelthere website and Wilco / Feelthere are vague when questioned about the required fixes to make this the successful product it should be.I recently reported an issue and was told by Wilco that it was an "FSX" issue, yet strangely it also occurs in fs9 and none of my other aicraft exhibit the same problem, which I frankly refuse to accept.Nobody (yet) has delivered an FS Airbus product in the league of the PMDG / Level D ones.It's pity these guys appear to have got 90% of the way then run off in another direction.Roy Hinds
Posted 05 January 2008 - 12:54 AM
>......also, even though I read the review twice, I still>can't find any comment on whether this is just FSX compatible,>or in fact a true FSX version i.e. dds textures, bumpmapping>and the like.>>If in fact it isn't mentioned (and if it is, I can't see it),>this is a real issue. Buyers thinking they're getting a FSX>release find that it's not (just a ported over FS2004>release), or even worse, it might be a true FSX release and>buyers stay shy of buying because the review fails to confirm>this!>Hey Paul,Although it isn't specially mentioned so you're right with that, the Volume 2 is only FSX compatible and not redesinged from scrath for FSX. I didn't mention it since when it is the case (fully redeveloped for FSX), the vendor is egar to mention this on tihs website.