Serious serial number problem with PMDG 777. Urgent

[skshenke 0]

I bought the PMDG777 yesterday. I got problem with serial number when I open the FSX, it didn't ask me for the serial number which leads to the black screen of VC. Any solution?

 

Please advise. 

 

Thanks!

[Olympic260 415]

For this kind of issues better contact directly PMDG through their support ticket system.

 

One think to check is to have FSX windowed in case the activation window is in the background

[vry 0]

I have it worse than you my friend. I bought the 777, and was never provided a serial number. Multiple e-mails are left unanswered.

 

I thought I might buy a new copy on E-bay, but too expensive.

 

What to do? Or accept $89 down the drain.

[Mike777 163]

 

 

I bought the 777, and was never provided a serial number. Multiple e-mails are left unanswered.

 

Did you file a ticket using their support system?  http://support.precisionmanuals.com/Main/Default.aspx

 

PMDG Forum rules require you to sign your name.

 

Mike

[scandinavian13 5,192]

 

 

Multiple e-mails are left unanswered.

 

They don't use e-mail.  There's a Support link directly from the website, which brings you to support.precisionmanuals.com (as mentioned in the post above).

 

Submit a ticket - issue resolved.

[vry 0]

Hello

 

After 21/2 months, using Mike777 link, PMDG's website offered to start a ticket on my behalf yesterday.

 

I'll be waiting for my serial number.

 

Thanks to all