Pmdg 747-8I Install Error

[EmiratesTriple7 0]

Guys, I'd be grateful for some help please.

 

I have just bought the PMDG 747-8i and I can't install it due to the error (see attached picture)

 

 

I do have the PMDG 747X (boxed version) and have reinstalled the base -400. PMDG tech support only said to re install the -400 or to downgrade to Windows 7 and can't offer anymore help -_- . I have friends who have the -800 working on Win 8.1 (the OS I am using) so the fact that Win 8.1 is the problem is rubbish. This is turning out to be a waste of $. If I cannot install this then I'd like to get a refund (preferably to the install option without refund is the best option). 

 

Thanks for your help.

Kind regards,

Alexander Speer

[VBV109 1]

I have exactly the same problem. Please respond asap. :mad: