NGX Service Pack 1d -- I can't download it

[hohenaus000 0]

When I go to download the latest service pack, it prompts me to log in. I do, and when I click continue to download the service pack, it just goes to the main account menu... so how do I download and install the new service pack?

[JRBarrett 3,045]

When you get to your account page, click on "View Previous Orders". Find the order for your original purchase of the NGX, and download the full installer. You could run the installer and choose the "repair" option, but it might be better to first uninstall the NGX, and do a full re-install.

[pcubine 143]

it prompts me to log in. I do, and when I click continue to download the service pack, it just goes to the main account menu...

From the account menu click on view previous orders, go to the line associated with your previous NGX order, click on more, click on order details, click on download URL, on next page click on click here to download this file.

[hohenaus000 0]

I clicked on "View Previous Orders," but it's empty. I purchased the NGX like a half a year back, so does that matter? 

[Guest JustanotherPilot]

I clicked on "View Previous Orders," but it's empty. I purchased the NGX like a half a year back, so does that matter? 

 

 

Maybe if you started a ticket, PMDG might sort it out, I purchased the 737NGX back in 2011 and my order is still available. PMDG have an efficient ticketing system for inquiries.

[pcubine 143]

Like Steve s. said start a ticket here - http://support.precisionmanuals.com/Main/Default.aspx.

[4jnj 1]

I have the same problem, but I purchased the DVD packaged version from a retailer so when I go into my orders only the ones I purchased online show up. How can I download the update?

[pcubine 143]

I have the same problem, but I purchased the DVD packaged version from a retailer so when I go into my orders only the ones I purchased online show up. How can I download the update?

All DVD customers need to download the SP1D update from Aerosoft. There is a link for the download that is listed on this forum or the PMDG General Forum. Search for the link.

[scandinavian13 5,192]

I have the same problem, but I purchased the DVD packaged version from a retailer so when I go into my orders only the ones I purchased online show up. How can I download the update?

 

http://support.aerosoft.com/index.php?action=show&dl=VWRWowAEoXyW12Hn4XuNt4TcwT1CPwKBld5Z5Wa5ek5Tf5zUUjSjfuOKS2G7RJOxXlhV1sI1MNnNIPTDBnleXQ%3D%3D

[hohenaus000 0]

Okay thanks, now I just need to find the serial key...

[scandinavian13 5,192]

Okay thanks, now I just need to find the serial key...

 

On the inside of the box.

[hohenaus000 0]

Alright, I found the serial key and it's downloading, thank you so much!

[4jnj 1]

Thanks. I have the boxed version of the 737NGX and I purchased the expansion pack online directly from PMDG.

Do I need to downloas SP1D for both?

[scandinavian13 5,192]

 

 

Do I need to downloas SP1D for both?

 

Yes. Full names in the forum, please.

[hohenaus000 0]

I have the file downloaded, and I ran the .exe file. I then proceeded by clicking the repair option, since the only other option was remove, then a "File Error" message popped up, saying that "The following error occured on the file... Access is denied. (0x5) Do I need to uninstall the previous version first or something? I don't want to uninstall the 737 NGX only to realize that I can't even install the new one, leaving me with no plane. 

 

Austin Hohenshelt 

Does the new weather radar only work with Active Sky Next? Or does it work with anything as long as there is precipitation in the clouds?