I tried that twice. No reply.....Starting to get little ###### off. I mean first of all, if I purchase a product such as this, I should be able to download it whenever I want....for God's sake......It's software and it's PAID FOR. Nobody is going through any sort of difficulty or having to jump though hoops to send a new link. Second, to make someone buy an extended download which is only good for for one year is retarded. Like I said, I bought it, I should be able to get it anytime I need it. Thats called Product Support which is a part of Customer Service. SimMarket on Simflight.com tried the same extended download thing.....it didn't work. now they have your downloads available all the time. Computers crash, hard drives fail ...... hell there are those people out there that don't have a clue what they're doing and end up deleting their files on accident. Sorry to vent....Just getting tired of the lack of "make the customer happy" these days. Thanks again......